FreeSpinz Terms and Conditions

Welcome to FreeSpinz. These Terms and Conditions govern your use of the FreeSpinz casino and sportsbook platform, available at freespinz.com. By creating an account, completing a FreeSpinz casino login, or using any part of our services, you agree to be bound by the terms set out below. Please read them carefully before you register or deposit funds.

Our Company and License

FreeSpinz is operated by Pacific Odds S.R.L., a company registered in Costa Rica under number 3-102-934457, with its registered address at 3335 10th Avenue, Catedral District, San Jose, Costa Rica. Payment processing is handled by Bee Dream Limited, registered in Cyprus under HE378199, located at Iphigenias 14, 3036 Limassol. We hold a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, license No. ALSI-202510032-FI1, issued 16 October 2025. We operate in accordance with this license and applicable regulations in the markets we serve.

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to open an account with us. We do not accept players from Austria, Belarus, Bulgaria, Comoros, Estonia, France, Germany, Israel, the Netherlands, North Korea, Portugal, Romania, Russia, Spain, Ukraine (including Crimea), the United Kingdom, the United States of America, or any FATF blacklisted country. We target international markets including Canada, Ireland, Finland, the Nordics, and India, offering casino and sportsbook products on a single platform. We do not permit the use of VPNs or any other tools to mask your location or circumvent these restrictions, and we reserve the right to void bets and withdrawals obtained in violation of this rule.

Account Registration

When you register at FreeSpinz, you confirm that all information you provide is true, accurate, and complete. You are responsible for keeping your login credentials confidential and for all activity conducted under your account. Each person may hold only one account with us; duplicate accounts may be closed and any associated balances forfeited. We reserve the right to request additional information at any time to verify your identity or confirm your eligibility to play.

Verification and KYC

We may request Know Your Customer (KYC) documentation, including a valid identity document, proof of residence no older than 90 days, and proof of ownership of your payment method. You must supply these documents within 30 days of our request, and our review process may take up to 10 days. We may suspend withdrawals until verification is complete.

Deposits and Withdrawals

We offer 39 deposit methods, including Visa, Mastercard, Apple Pay, Google Pay, Neteller, Skrill, Paysafecard, MuchBetter, Interac, Revolut, bank transfer, select Irish and Nordic banks, and a range of cryptocurrencies such as BTC, ETH, LTC, USDT, USDC, TRX, XRP, ADA, BCH, and DOGE. The minimum deposit is 30 CAD to qualify for our casino welcome bonus and 20 CAD for our sports welcome bonus. We support EUR, USD, CAD, INR, and other fiat currencies alongside crypto.

Our withdrawal limit is 100,000 EUR per 30 days, with any excess carried over to the following month. Each deposit must be wagered at least once before you may withdraw it. VIP players may receive higher withdrawal limits based on their loyalty tier. Cashout requests are typically processed within up to 3 business days once verification is complete.

Bonuses and Promotions

Our Casino Welcome Pack offers 300% plus 400 Free Spins across your first deposits, and our Sport Welcome Pack provides a 100% Boost plus 2 Free Bets. Wagering must be completed within 7 days for casino bonuses and 14 days for sports bonuses. Slots contribute 100% toward wagering, live casino games contribute 10%, and roulette, blackjack, baccarat, sic bo, and crash games are excluded from contribution. The maximum bet permitted while a bonus is active is 5 EUR.

We also offer a no-deposit bonus of 50 Free Spins on sign-up, subject to x40 wagering, a maximum cashout of 50 EUR/USD, and a 7-day window to complete wagering. If you are searching for a freespinz bonus code, freespinz no deposit bonus, or freespinz casino no deposit bonus codes, please check our Promotions page, as current codes and offers are published there and may change without prior notice. Any attempt to abuse a free spinz casino no deposit offer through multiple accounts, bonus abuse, or fraudulent means will result in forfeiture of winnings and possible account closure.

We run additional promotions including our Weekly Cascade, Cashback Promo, Pick & Spin, tournaments such as the Pragmatic Play Race, Lucky Races, Playson Blasts & Races, and Pragmatic Play Drops & Wins, as well as Challenges, an X Giveaway, and Boosted Odds for sports. Terms specific to each promotion are published alongside the offer and form part of these Terms and Conditions.

VIP Club and Loyalty Program

Our VIP Club is available by invitation to active players and includes five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly Reload bonuses range from 120% at Bronze to 270% at Diamond. Weekly Cashback and VIP Challenges become available from Silver, a VIP Manager and Wednesday Reward from Gold, Priority Withdrawals from Platinum, and Exclusive Offers at Diamond. We also offer a VIP Transfer program, giving a 30-day VIP Gold trial to qualifying VIP players coming from other casinos.

Games and Fair Play

We provide access to over 7,000 games from more than 80 providers, including Pragmatic Play, Hacksaw Gaming, Play'n GO, NetEnt, Playtech, Microgaming, Red Tiger, Yggdrasil, and our own FreeSpinz Originals such as Plinko, Mines, and Blackjack. Our live casino is powered by providers including Evolution, Pragmatic Play Live, and Playtech. We offer jackpot games, including the Regal Jackpot and PateLink Jackpot, progressive jackpots, roulette, blackjack, scratch cards, and a full sportsbook covering soccer, tennis, esports, cricket, and many other sports. We do not offer video poker or craps at this time. All games are provided by licensed, regulated studios, and outcomes are determined by certified random number generators where applicable.

Responsible Gambling

We are committed to promoting responsible gambling. We offer tools such as deposit limits, self-exclusion, and reality checks to help you manage your play. If you feel your gambling is becoming a concern, please contact our support team for guidance and assistance.

Customer Support

Our support team is available 24/7 via live chat, and you can also reach us by email at [email protected]. We provide support in English. We encourage you to review our FAQ section for answers to common questions before contacting us directly.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulations, or business practices. We will post any updates on this page, and your continued use of FreeSpinz after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically.

Limitation of Liability

We provide our platform on an "as is" basis and do not guarantee uninterrupted or error-free service. To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under applicable law.

By using FreeSpinz, you confirm that you have read, understood, and agree to these Terms and Conditions in full. If you have questions about our policies, our terms, or any aspect of our FreeSpinz casino review process regarding your account, please contact our support team at any time.